Concession for the management of retail services in the buildings of the European Parliament in Brussels and Strasbourg and the management of an online shop.

This concession contract covers the execution of the provision and management of retail services in three visitors’ shops located within the premises of the European Parliament (‘EP’) and one online shop. Two shops are located in Brussels: one in the House of European History Museum (‘HEH’) and one in Parlamentarium (‘PLM’). The third shop is located in Strasbourg. The online shop will be accessible from all Member States and operated into several EU languages.
The shops will mainly retail merchandising, gifts, souvenirs and branded items linked to the activities of the EP and the shop of the HEH may also offer items inspired by exhibitions, artworks or artists featured, enhancing the visitors’ experience.
The contract also covers the entire process of designing and producing or purchasing items to be sold.